What to Expect from your Massage
EXPECT TO FEEL COMPLETELY REJUVENATED
Customized Treatment Plan
With each massage appointment, a customized treatment plan is created during the consultation at the beginning of each visit that establishes your expectations for the appointment. Each of our massage therapists have a wide variety of techniques including deep tissue massage, relaxation massage, therapeutic massage and sports/injury massage to customize your healing experience. Do not feel like you have to pick one, communicate with your therapist about what you are looking for and together you can find the treatment for you. Our massage therapists can employ a range of techniques and approaches to assess and assist each individual's needs. We have conveniently broken up our massage services into categories to assist you below.
Extended Health Benefits
All of our registered massage therapists are fully licensed with the 2200-hour educational requirements of all major extended health benefit plans. We currently provide direct billing for most major extended health benefits insurance providers. Just come in with your benefits card and let us get the payment applied while you enjoy your massage.
+ Late Cancelation Policy and Fees
- Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists’ day that could have been filled by another patient. As such, we require 24 hours notice for any cancellations or changes to your appointment. Clients who provide less than 24 hours notice, or miss appointments, authorize Wellness Within to charge their credit card on file for cancelled or missed appointments or overdue balances. Clients who provide less than 24 hours notice will be charged a cancellation fee of $20.00. Clients who do not provide notice and are a "No Show" will be subject to a fee of $40.00. Clients who frequently cancel without adequate notice will not be permitted to continue to schedule online without making prior payment arrangements. If you do late cancel and we do charge a fee, we will send an email receipt to the email provided above. As the massage therapist is on commission this fee will help make up for lost income by a late cancelation.
+ Late Arrive Policy
- Incomplete intake forms or arriving after your appointment time may result in lost time from your treatment as we are unable to exceed that reserved time without affecting the next client session. Full-service fees will be charged even when sessions are shortened due to late arrival. Your insurance will only apply coverage for the amount of massage you received and not what you were scheduled for. Paying for the difference will be the responsibility of the client and not the insurance company.
